Warranties can provide a significant value to the homeowner. It is important that you understand the different types of warranties available and what they mean in terms of value. In 2010, most manufacturers changed the way warranties are honored. Most systems now come with a minimal warranty unless the system is registered with the manufacturer within 60 days of installation. Once registered, the system has the advertised warranty.
Basic Manufacturer's Warranties
Registered Warranties
Extended Manufacturer's Warranties
Labor Warranties
Dealer Parts Warranties
Satisfaction Guarantee - Surgi's offers a 12 month, no questions asked, satisfaction guarantee on all high efficiency systems.
- Some dealers offer extended parts and labor warranties that are not backed by the factory. These warranties cover parts and/or labor for an extended period of time but are only honored by the dealer who sold the system. - When you purchase a system, the dealer provides a labor warranty for a period of time (usually one year). Labor warranties cover the labor cost for a repair and are only honored by the dealer who installed the system. Surgi's offers 2 years labor warranties on all high efficiency systems. - Dealers (and Homeowners) may purchase extended warranties from the manufacturer that extend the coverage of the basic warranty. Some dealers provide these extended warranties as a standard part of their purchase price. These warranties may or may not include labor in addition to parts. Extended manufacturer's warranties are honored by all reputable air conditioning and heating companies regardless of who installed your system. - All manufacturers include warranties as part of the purchase price of the system. These warranties are for the equipment only and may vary from manufacturer to manufacturer. The most common warranties are 5 years on all parts, 5 or 10 years on compressors and 20 years on heat exchangers. Be sure and check with your dealer for the specific brand being quoted. Manufacturer's warranties are honored by all reputable air conditioning and heating companies regardless of who installed your system.
